The data administrator is Sagenso Sp. z o.o. having its registered office in Rzeszów at Plac Jana Kilińskiego 2, 35-005 Rzeszów entered in the register of entrepreneurs kept as part of the National Court Register by the District Court in Rzeszów, XII Commercial Department of the National Court Register, under National Court Register (KRS) Number 0000783053, Tax Identification Number (NIP) 5170398932 (hereinafter referred to as "Company", "we" or "us").
We are committed to doing the right thing when it comes to collecting, using and protecting personal data. We want you to be sure that your data is safe with us and also fully understand how we use it to offer you better and more personalized services. That is why this privacy and cookies policy has been developed (hereinafter "Policy"), which:
In connection with the range of services we offer, we want you to clearly understand what this Policy covers. This Policy applies to you if you use our services (referred to in this Policy as "our Services"). Using our Services means:
This section contains information about your personal information that we may collect when using our Services and other personal information that we may receive from other sources.
When browsing our websites or using our mobile applications, we can collect: |
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By contacting us, or when we contact you, or whilst taking part in promotions, contests, surveys or surveys regarding our Services, we may collect: |
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We may also use personal data from other sources such as: specialized companies that provide information, our business partners and public records.
In the table below, we explain in detail how and why we use personal data:
We use personal data to: |
This means that the processing of your personal data allows us to: |
Why are we processing your data in this way? |
Legal basis |
Managing and improving our daily business operations |
Managing and improving our Services and applications. |
We use cookies and similar technologies on our websites and mobile applications to improve the quality of customer service. Some cookies are necessary, so you should not turn them off to use all the functions of our Services and mobile applications. You can disable other cookies, but it can affect your user experience whilst browsing our sites. More information about cookies and how to disable them can be found in the Cookies and related technologies section. |
Legally justified purpose
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Developing and improving our range of Services, know-how and the way in which we communicate with you. |
We rely on the use of personal data to conduct market research, as well as to improve our information systems (including security) and our Services. Thanks to this, we can serve you better as a customer. |
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Detecting fraud and other crimes and their prevention. |
It is important that we monitor our Services in the context of detecting and preventing fraud, other crimes and misuse of Services. This will help us ensure that you can safely use our Services. |
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Personalizing Services to meet your expectations |
Analyzing your browsing habits of our websites so that we can better understand you as our user and provide you with personalized Services. |
Browsing your behavior allows us to personalize our Services. This will help us meet your needs as a user. |
Legally justified purpose |
Sending appropriate marketing messages (including e-mail, traditional mail or in the form of online advertising) regarding our Services and the services of our partners. Therefore, online advertising can be displayed on our websites and on third party websites and other online media channels. We can also measure the effectiveness of our marketing messages and our business partners. |
We want to be sure that we provide targeted marketing communication, including online advertising, which is tailored to your interests. To achieve this, we measure your reactions to marketing communication related to the Services we offer, in turn allowing us to offer you Services that better suit your needs as a customer. You can change your marketing choices, both when you register with us, and at any time thereafter. You also have a choice when it comes to online advertising. Later in this Policy, we present you selectable cookie options and the manner in which you can control your preferences for online behavior. |
For most marketing messages, we rely on your consent, but there are situations where foregoing it serves a legitimate purpose. |
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Contact and interaction with you |
Contacting you about our Services, for example, by phone, email, by post, or by replying to social media posts you have posted to us. |
We want to serve you best as a customer, so we use personal information to provide explanations or help in responding to your communications |
Legally justified purpose |
Manage promotions and contests in which you participate, including those that we run with our business partners. |
We need to process your personal information so that we can manage promotions and contests in which you decide to participate. |
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Invite you to participate in user satisfaction surveys and other market research conducted by us and other organizations acting on our behalf. |
We conduct market research to improve our Services. However, if we contact you about this matter, you do not need to take part in the survey. If you tell us that you do not want us to contact you for market research purposes, we will respect this choice. This will not affect your ability to use our Services.
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The places mentioned above where the use of personal data is based on our "legally justified purpose" include:
In this section, we explain how and why we provide personal information to service providers. When we share personal information with these companies, we require them to maintain security and they are not permitted to use personal data for their own marketing purposes.
Service providers |
We work with carefully selected service providers who perform specific functions on our behalf. These include, for example, companies that help us provide: customer service, technology services, data storage and data merging, payment processing and order delivery. We provide only the personal data to enable our suppliers to provide these services. Some of the service providers we work with support online media channels where they place relevant advertisements of our services as well as those of our suppliers. For example, you can see an advert about our services when you use a specific social media site or watch Internet TV. |
We may share personal data with other organizations in the following circumstances:
We know the importance of adequate security and management of personal data. This section shows selected measures we have introduced. To ensure the security of your data, we use computer security, such as:
However, despite taking appropriate technical and organizational measures to protect personal data, we can not guarantee the security of any personal data sent via the Internet to us.
Personal data that we collect from you may be transferred and stored at a destination outside the European Economic Area ("EEA"). They can also be processed by companies operating outside the EEA that work for us or for one of our service providers. If we do, we ensure that we will respect your privacy rights in accordance with this Policy. The most common way in which we do this is by introducing a specific type of contract (more information on the topic can be found here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en) or through an approved program, such as the Privacy Shield: https://www.privacyshield.gov/welcome.
Your data will be processed so long as the basis for its processing exists, i.e .:
We will send you relevant offers and information about our Services in many ways, including by email and telephone, but only if you have previously agreed to receive this marketing information.
As part of our Website, by using the appropriate form, you can express your willingness to receive marketing communication from us. At any time you will be able to change your marketing preferences by contacting us, by email (contact@sagenso.com) or in writing (Plac Jana Kilińskiego 2, 35-005 Rzeszów, Poland).
We would also like to hear your opinions that will help us improve our Services, so it may happen that we will contact you to conduct market research. You will always have the choice whether or not to take part in our market research initiatives.
Cookies (so-called "cookies") are IT data - in particular text files - placed by our Website during every visit to the User's end device, which allows our websites to remember the User's computer or device and serve several purposes. The entity that places cookies on the Website User's end device and obtains access to them is the Company. The Website server automatically registers information sent by the User's browser whilst displaying the website. Server logs can contain information such as network request, IP address, browser type and language, date and time of sending the request. This information allows us to improve the quality of our Services by identifying and storing your preferences and tracking trends, such as the ways in which our websites are searched.
Our website uses the following types of cookies:
ACTION |
CHARACTERISTIC |
TYPE |
Ensuring efficiency |
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Session -> cookies are deleted when the browser is closed |
Increased safety |
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Session -> cookies are deleted when the browser is closed |
Remembering your preferences |
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Session -> cookies are deleted when the browser is closed |
Analysis of the Website’s method of use |
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Permanent -> removed after a long period of non-visiting the Website |
Feedback from Website Users |
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Session -> cookies are deleted when the browser is closed Permanent -> removed after a long period of non-visiting the Website |
Plugins / widgets |
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Permanent -> removed after a long period of non-visiting the Website |
Providing the right marketing content (in particular online advertising) |
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Permanent -> removed after a long period of non-visiting the Website |
Measuring the effectiveness of our marketing communication (including online advertising) |
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Permanent -> removed after a long period of non-visiting the Website |
Cookies placed on the Website User's end device may also be used by third parties in order to offer users additional functionalities. Using the above tools or widgets may result in the collection of cookies on users' devices in order to facilitate the use of these websites and to ensure that user interaction is displayed correctly on our websites.
Although most web browsers automatically allow cookies to be placed on your computer, the User may prohibit cookies from being received, which means that they will remain anonymous. In this case, please note that by not agreeing to the placement of cookies, the user will not be able to fully use all the functions of the Website. In order to configure the options of your device in terms of agreeing to save cookies and determine the scope of saved cookies, the User can change the settings of the web browser used (in most cases, this option can be found in the Browser Tools or menu).
Please be advised that failure to make changes to the cookie settings by the User means that they will be posted in the User's end device. In this case, our Services may store information on the User's end device and access this information.
Information on the management of cookies in individual browsers can be found on pages dedicated to particular browsers:
Additional information about cookie management can be found on websites such as http://allaboutcookies.org
You have the right to inspect your personal data which we store. For this purpose you can contact us in the manner specified in point 15 of this document
In relation to your personal data, you also have:
14.1. The right to correct data
If you feel that we have inaccurate or missing information about you, let us know and we will correct it - for this you can contact us in the manner specified in point 15 of this document.
14.2. The right to object
General objection - we will consider your opposition to our use of your personal data. If your rights outweigh our interests in the use of your personal data, then at your request we will either restrict their processing (see section 14.3 below) or delete them (see section 14.4 below).
Opposition to direct marketing - in the event of such an objection, we will no longer use your personal data for direct marketing purposes. As a result of opposition to direct marketing and in the event that we do not have any other legal basis for its use, the processing of your personal data will be suspended within 30 days.
For these purposes, you can contact us in the manner specified in point 15 of this document.
14.3. The right to limit data processing
There are several situations where you can limit the use of personal data, including (but not limited to):
For these purposes, you can contact us in the manner specified in point 15 of this document.
14.4. The right to delete data
There are several situations in which you can ask us to delete your personal data, including (but not limited to):
For these purposes, you can contact us in the manner specified in point 15 of this document.
14.5. The right to transfer data
If you would like to receive a copy of the personal information we hold about you, please contact us via the following address: contact@sagenso.com
14.6. The right to lodge a complaint to the supervisory body
We would like to be able to resolve any of your requests and comments, but you also have the right to make a complaint directly to the local supervisory authority if you believe we are processing personal data unlawfully.
14.7. More information about your data protection rights
The website of the President of the Personal Data Protection Office (PUODO) regarding data protection contains more detailed information about your personal data protection rights mentioned above. If you would like to talk to us about these rights in more detail, please use the section below in which we will inform you "how to contact us". .
If you have questions about how we collect, store and use personal information, contact us
By Email contact@sagenso.com
In writing Plac Jana Kilińskiego 2, 35-005 Rzeszów, Poland
You can also contact the Company's Data Protection Officer by e-mail: gdpr@sagenso.com.
The policy was last updated on May 16th, 2022.